Regulations of the DrMartinSchwarz online store
Terms used in the Regulations mean:
1. Client – a natural person, a legal person or an organizational unit that is not a legal person, the special provisions of which grant legal capacity, which makes orders under the Store;
2. Civil Code – the Polish Act of 23rd of April 1964 (Journal of Laws No. 16, item 93, as amended);
3. Regulations – these Regulations for the provision of electronic services as part of the online store www.DrMartinSchwarz.com
4. Online store (Store) – an internet service available at www.DrMartinSchwarz.com , through which the customer may in particular place orders;
5. Goods – products presented in the Online Store;
6. Sales contract – a contract for the sale of Goods within the meaning of the Civil Code, concluded between Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535 and the customer, concluded using the online store website;
7. Consumer Rights Act – Polish Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827);
8. The Act on the provision of electronic services – the PolishAct of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);
9. Order – Customer’s declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and number of the Goods.
II. General provisions
2.1. These Regulations define the rules for using the online store available at DrMartinSchwarz.com.
2.2. These Regulations are the regulations referred to in art. 8 of the Act on the provision of electronic services.
2.3. The online store operating under DrMartinSchwarz.com/ is run by the Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535
2.4. These Regulations specify in particular:
a) the rules for registering and using an account as part of an online store;
b) the terms and conditions for making an electronic reservation of products available as part of an online store;
c) terms and conditions for submitting orders via the online store;
d) the rules for concluding Sales Agreements with the use of services provided as part of the Online Store.
2.5. Using the online store is possible provided that the IT system used by the Customer meets the following minimum technical requirements: Internet Explorer version 2005 or newer.
2.6. In order to use the online store, the customer should get access to a computer station or terminal device with access to the Internet.
2.7. In accordance with applicable law, [the shop owner] reserves the right to limit the provision of services via the Online Store to persons who have reached the age of 18 years. In this case, potential customers will be notified of the above.
2.8. Customers can get access to these Regulations at any time via the link found on the home page of the site DrMartinSchwarz.com/ and download it and print it out.
2.9. Information about the Goods provided on the Store’s websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude a contract, within the meaning of art. 71 of the Civil Code.
III. The rules of using the Online Store
3.1. The condition to start using the Online Store is registration within its framework.
3.2. Registration takes place by completing and accepting the registration form, available on one of the Store’s websites.
3.3. The condition of registration is to agree to the content of the Regulations and provide personal data marked as mandatory.
3.4. Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535 may deprive the Customer of the right to use the Online Store, as well as may limit his access to some or all of the Online Store’s resources, with immediate effect, in the event of a breach by the Customer of the Regulations, in particular when the Customer:
a) provided during registration in the online store data that is not true, inaccurate or out-of-date, misleading or violating the rights of third parties,
b) committed an online store violation of personal rights of third parties, in particular the personal rights of other customers of the online store,
c) engage in other behaviors that will be recognized by Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535 for behavior inconsistent with applicable law or general principles of using the Internet or harming the good name of Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535
3.5. A person who has been deprived of the right to use the online store, cannot register again without the prior consent of Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535
3.6. In order to ensure the security of the transmission of messages and data in connection with the services provided on the Website, the Online Store takes technical and organizational measures appropriate to the degree of security threat to the services provided, in particular measures to prevent the unauthorized collection and modification of personal data sent on the Internet.
3.7. The customer is obliged in particular to:
a) not providing or forwarding content prohibited by law, e.g. content that promotes violence, defamatory or violates personal rights and other rights of third parties,
b) use the Online Store in a way that does not interfere with its operation, in particular through the use of specific software or devices,
c) failure to take actions such as: sending or placing unsolicited commercial information (spam) as part of the Online Store,
d) use the Online Store in a way that is not harmful to other customers and for Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535
e) use any content posted as part of the Online Store only for personal use,
f) use the Online Store in a manner consistent with the provisions of the law in force on the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet.
IV. The procedure of conclusion of the Sales Agreement
4.1. In order to conclude a Sales Agreement via the Online Store, go to the website www.DrMartinSchwarz.com/, select products, take further technical steps based on the messages displayed to the Customer and the information available on the website.
4.2. The choice of ordered goods by the customer is made by adding them to the basket.
4.3. During placing the Order – until the “Order” button is pressed – the Customer has the possibility to modify the entered data and in the selection of the Goods. To do this, follow the messages displayed to the Client and information available on the website.
4.4. After providing the Customer using the Online Store with all necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will contain information regarding:
a) the subject of the order,
b) unit and total price of ordered products or services, including delivery costs and additional costs (if any),
c) the chosen payment method,
d) the chosen method of delivery,
e) delivery time,
4.5. In order to send an Order, it is necessary to accept the content of the Regulations, provide personal data marked as mandatory and press the “Order with payment obligation” button.
4.6. Sending the Order by the Customer is a declaration of will to conclude a Sales Agreement with the Shop’s owner, in accordance with the Regulations.
4.7. After placing the Order, the Customer receives an e-mail entitled “Confirmation of the order” which confirms the submission of the Order.
4.8. The contract is treated as concluded with the moment the Customer receives the e-mail referred to above.
4.9. The sales contract is concluded in Polish, with the content in accordance with the Regulations.
5.1. The delivery of the Goods takes place to the address indicated by the Customer while placing the Order.
5.2. Delivery of the ordered Goods is carried out by courier or post office or InPack parcel lockers. The delivery costs are precisely defined here. In addition, delivery costs will be indicated at the time of placing the Order.
5.3. The delivery deadline is from 2 to 10 business days depending on the choice of delivery option counting from the day the Customer pays for the Order.
5.4. Customers can access these Regulations at any time via the link found on the home page of www.DrMartinSchwarz.com and download it and print it out.
5.5. Consolidation, security, disclosure and confirmation to the Customer of the essential provisions of the Agreement for the sale of Goods takes place by sending the Customer to the e-mail address provided and by attaching to the shipment containing the product printout confirmation or specification of the order or parcel or VAT invoice.
VI. Prices and payment methods
6.1. Commodity prices are given in Polish zloty and include all components, including VAT (with distinction from the rate), customs and all other components.
6.2. The customer has the opportunity to pay the price:
a) by bank transfer to the bank account number PL 69 1140 2004 0000 3612 0648 3566 ,
CODE BIC/SWIFT mBank: BREXPLPWMBK
name and address of the bank of the transfer recipient : mBank S.A. FORMERLY BRE BANK S.A. (RETAIL BANKING) LODZ, Post office box 2108, 90-959 Łódź 2
SORT CODE/billing number – 11402004
b) payment in paypal system
VII. The right to withdraw from the contract
You have the right to withdraw from this contract within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from the date on which you came into possession of the item or in which a third party other than the carrier and indicated by you came into possession of the item.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an explicit statement (for example, a letter sent by post, fax or e-mail).
To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Effects of withdrawal from the contract
In the event of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), immediately, and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. The reimbursement will be made in the same manner as the payment in which we received the payment; in any case, you will not incur any fees in connection with this return. We can withhold the return of the payment until receipt of the item or until proof of its return is provided to us, depending on which event occurs first.
VIII. Complaints about the Goods
8.1. [Entity running an online store] as a seller is liable to the Customer who is a consumer within the meaning of art. 22  of the Civil Code, under the warranty for defects in the scope specified in the Civil Code, in particular in art. 556 and art. 556  – 556  of the Civil Code.
8.2. Complaints arising from the infringement of the Customer’s rights guaranteed by law or under these Regulations should be addressed to the following address: Shop@DrMartinSchwarz.de [Entity running an online store] undertakes to consider each complaint by  days, and if it were not it is possible to inform the customer during this period when the complaint will be considered.
8.3. [Entity running an online store] is not a producer of goods. The producer is responsible for the warranty of the sold Goods on terms and for the period indicated in the warranty card. If the guarantee document provides for such a possibility, the Customer may submit his claims under the guarantee directly to an authorized service center whose address is included in the warranty card.
IX. Complaints regarding the provision of services by electronic means
9.1. [Entity running an online store] takes steps to ensure fully correct operation of the Store, to the extent that results from current technical knowledge and undertakes to remove within a reasonable time any irregularities reported by customers.
9.2. The customer is obliged to immediately notify the [entity operating the online store] about any irregularities or interruptions in the functioning of the Online Store website.
9.3. Irregularities related to the functioning of the Store may be reported by the Customer in writing to the following address: Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP PL7393853535, by e-mail to the address Shop@DrMartinSchwarz.de or using the contact form.
9.4. In the complaint, the Customer should provide his name and surname, correspondence address, type and date of irregularities related to the functioning of the Store.
9.5. [Entity running an online store] undertakes to review each complaint within  days, and if this was not possible, to inform the customer during this period, when the complaint will be considered.
X. Final provisions
10.1. Settlement of any disputes arising between Internet Sales Force Sp. z o.o. Ul. Partyzantów 88/3 10-900 Olsztyn NIP 7393853535 and the Customer who is a consumer within the meaning of art. 22  of the Civil Code, is subjected to the courts competent in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
10.2. Settlement of any disputes arising between [the entity running the online store] and the customer who is not a consumer within the meaning of art. 22  of the Civil Code of the Civil Code, is subject to the court having jurisdiction over the registered office [entity operating the online store].
10.3. In matters not covered by these Regulations, the provisions of the Civil Code, the provisions of the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.
Do you have any questions?
Ask our experts or find the answer in the FAQs section.